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Bajie FAQ — All your questions, answered right here

From registration to withdrawal — find everything you need to know about bajie in one place. Search below or select a category.

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Account & registration
8 Questions

Sign up on bajie It's very straightforward. You'll need:
  • An active mobile number (Bangladeshi)
  • A valid email address
  • Your full name and date of birth (must be 18 or older)
  • A strong password
No ID or bank details are required to register. Open your account in just 2 minutes.

Yes, Sign up on bajie Completely free. No entry fees, subscription charges, or hidden costs. You only spend money when you make a deposit. Until then, everything is entirely free.

No. Under bajie's policy, each person may only hold one account. If multiple accounts are found under the same name, all accounts will be closed and any funds held may be confiscated.

Click the "Forgot Password" link on the login page. Enter your registered mobile number or email and a reset link will be sent within 30 minutes. If you don't see the email, check your Spam folder. If you're still having trouble, Help Center contact us.

KYC may be required before large withdrawals. Upload photos of the front and back of your NID card or passport, along with a selfie. Verification is usually completed within 24–48 hours. Go to the KYC section under Profile Settings.

For account closure Help Center Submit a written request. Withdraw any remaining balance first. For responsible gaming, Self-Exclusion option as well.

Without email verification, certain account features will be restricted. You can still deposit and place bets, but email verification is mandatory for large withdrawals. You can resend the verification email from your Profile Settings.

Yes, but for security purposes, changing your mobile number requires identity verification. Help Center Submit your request. Processing is usually completed within 24 hours.
Deposits & payments
8 Questions

bajie supports all major payment methods in Bangladesh: bKash, Nagad, Rocket, Upay and other mobile banking options. Bank transfers and cryptocurrency are also supported.

The minimum deposit at bajie is just ৳200. You can get started from this amount using mobile banking (bKash/Nagad/Rocket). Maximum deposit limits depend on your account level and payment method.

Deposits via bKash, Nagad, and Rocket are usually credited 1–5 minutes to be credited to your account. Occasionally it may take a little longer. If it hasn't arrived after 30 minutes, contact support with your transaction reference number.

bajie does not charge any fees on deposits. However, your mobile banking provider (bKash/Nagad) may apply their own transaction fees as per their terms.

Yes. If a deposit fails, the funds are automatically returned to your mobile banking account — usually within 24 hours. If you don't receive the refund, contact support with your transaction reference number.

No. For security reasons, bajie recommends depositing only from a mobile banking account registered in your own name. Depositing through a third party may cause issues when verification is required.

A 100% welcome bonus will be automatically credited on your first deposit after registration — no manual steps required. If you have a bonus code, apply it in the Promotions section before making your deposit.

Yes, bajie supports Bitcoin, Ethereum, and USDT. Crypto deposits typically take 10–30 minutes to process due to blockchain confirmation. Make sure to select the correct network when depositing.
Withdrawal
7 Questions

Within just 3 to 5 minutes to reach your bKash or Nagad account. During peak hours, it may take up to 30 minutes. Requests made after midnight are typically processed the following morning.

Minimum withdrawal amount at bajie ৳300. Daily maximum withdrawal limits depend on your account level and verification status. Completing KYC unlocks higher limits.

A withdrawal may be rejected due to incomplete KYC verification, an unmet bonus wagering requirement, exceeding the daily limit, or a suspended account. Contact support to find out the exact reason.

bajie generally charges no withdrawal fees. However, some payment methods may apply their own processing fees. All applicable fees are clearly displayed on the Withdrawal page.

No, bonuses cannot be withdrawn directly. Every bonus comes with a Wagering Requirement. For example, a 10x requirement means that if you receive a ৳1,000 bonus, you must place ৳10,000 in bets before you can withdraw.

Yes, you can cancel before the request starts processing. To cancel a request that is already in progress, contact support. However, funds that have already been sent cannot be reversed.

Small first-time withdrawals generally don't require extra verification. However, for larger amounts (৳50,000+), KYC verification may be required. The easiest way to withdraw is to an account in your own name linked to your registered mobile number.
Bonuses & Promotions
7 Questions

bajie offers a wide range of bonuses:
  • Welcome Bonus: Up to 100% on your first deposit
  • Reload Bonus: On redeposits every week
  • Cashback: Weekly cashback on losing bets
  • Free Bet: Free bet opportunities on selected events
  • Referral Bonus: Refer a friend and both of you get rewarded
  • Daily login bonus: Daily login rewards

A wagering requirement (WR) is the number of times you must bet your bonus amount before you can withdraw it. Example: ৳1,000 bonus with 10x WR means you need to place ৳10,000 in bets. Once the WR is met, you can withdraw the bonus funds.

There are two places to enter a promo code: (1) in the "Referral Code" field during registration, or (2) on the Promotions page before making a deposit. Entering the code after a deposit has been completed will not work, so make sure to enter it beforehand.

Yes, you can decline any bonus. Simply select the "Deposit without bonus" option at the time of deposit. However, once a bonus has been accepted, withdrawals will be restricted until the WR is fulfilled.

Find your personal referral code in your profile. When a friend registers using that code and makes their first deposit, you'll receive a ৳200 bonus per referral. Your friend will also receive a welcome bonus.

Welcome bonuses are typically valid for 30 days, free bets for 7 days, and cashback for 7 days. If the wagering requirement isn't met within the validity period, the bonus will be forfeited. Check each bonus's expiry on the Bonus page.

No, you cannot have more than one active bonus at a time on bajie. Once you fulfil the wagering requirement (WR) of your current bonus, you can claim a new one. Daily login bonuses and referral bonuses, however, are credited separately.
Betting & Games
6 questions

bajie offers betting on more than 30 sports. The most popular among Bangladeshi players: cricket, football, kabaddi, tennis, badminton, basketball and much more. Both live betting and pre-match betting are available.

Live betting means placing bets in real time while a match is in progress. Odds change moment to moment based on how the game is unfolding. You can bet on every ball in cricket and every attack in football — quick decision-making is key.

The minimum bet on bajie is just ৳10 onwards. No matter how small your budget, you can start playing at bajie. Maximum bet limits vary by event and market.

If a match is cancelled or abandoned, bajie refunds the stake for that bet to your bajie wallet. A single bet that is cancelled receives a full refund, while a cancelled leg in a parlay bet is counted at odds of 1.0.

The Return to Player (RTP) for casino games at bajie is generally 95%–98% is included. RTP information for each game can be found in the game details section. All games are certified through third-party audits.

Once a bet is submitted, it generally cannot be cancelled. However, for some pre-match bets, you can use the "Cash Out" feature to exit your bet before the match begins. Cash Out is not available on all markets.
Security & Privacy
5 Questions

Yes, bajie is completely safe and trustworthy. We are licensed by international gaming authorities, use 256-bit SSL encryption, and undergo regular third-party security audits. Over 500,000 members have relied on us for more than 5 years.

No. bajie never sells your personal information to third parties and does not share it with anyone except where legally required. For more details, please read our Privacy Policy Read.

Go to Profile → Security Settings → Two-Factor Authentication. Choose either SMS OTP or Google Authenticator and follow the instructions. Once enabled, an additional code will be required every time you log in.

Change your password immediately and log out of all sessions (Settings → Active Sessions). Then Help Center report it. Enable 2FA. bajie will investigate your account.

Always use the official URL bajie-baji.com Always check for https:// and the padlock icon in the site URL. bajie will never ask for your password via SMS or email. Do not click on suspicious links.
Mobile app
5 Questions

Download the bajie app directly from bajie-baji.com. You'll find an APK file for Android and an App Store link for iOS. Do not download from third-party sites — it is not safe.

No, the bajie app is completely free. There are no download fees or in-app purchases. Downloading and installing the app costs nothing. You will only use mobile data during the download itself.

Go to Settings → Security → enable "Install from unknown sources," then install the APK file. On Samsung devices, you will need to grant "Install unknown apps" permission. You can turn this option off again after installation if you prefer.

The app offers faster loading, push notifications, fingerprint login, app-exclusive offers, and offline history access. The website has all the same features, except for notifications.

Yes, simply use the same account you created on the website to log in to the app. Sign in with the same mobile number and password. Your balance, betting history, and bonuses will all stay in sync.
Support
4 questions

There are several ways to reach bajie support: (1) Live Chat — click the chat button on the right side of the website; (2) Email — support@bajie-baji.com; (3) Help Center Submit the form. Support is available in Bengali across all channels.

Yes, bajie's support team is available 24 hours a day, 7 days a week. Live chat responses typically take 1–5 minutes, and email queries are answered within 6 hours.

bajie takes every complaint seriously. An initial response is typically provided within 24 hours, and complex issues are resolved within 72 hours at most. Use your complaint reference number to track the progress of your case.

Yes, bajie's full support is available in Bangla. Most of our support team members are Bangladeshi. Ask in Bangla, get answers in Bangla — no language barriers.
Most frequently asked

Top 6 questions

1
What do I need to register?

Mobile number, email, name, and date of birth — that's all.

2
Which payment methods are supported?

BKash, Nagad, Rocket, Upay, and more.

3
How long does a withdrawal take?

Get your money in bKash/Nagad in just 3–5 minutes.

4
What bonuses are available?

Welcome, reload, cashback, free bets, and more.

5
Which sports can I bet on?

30+ sports — cricket, football, kabaddi, and more.

6
Is bajie really safe?

Yes — licensed and SSL-secured.

About bajie

If you have more questions...

bajie FAQ This page covers answers to 60+ frequently asked questions. If you still can't find what you're looking for, ask us directly in Bengali at our help centre.

The bajie team is always here for you — from registration to withdrawal, we're ready to help with any issue. Remember: no question is too small at bajie.

Quick Facts
Free registration — takes just 2 minutes
Minimum deposit of just ৳200
Withdrawals in 3–5 minutes
24/7 Bangla Support
100% bonus on your first deposit
Why bajie?

What sets bajie apart

These are the reasons why millions of people across Bangladesh choose bajie.

Instant Transactions

Deposits in 1–5 minutes, withdrawals in 3–5 minutes — the fastest of any platform in Bangladesh.

Maximum speed
Fully Bangla Platform

Website, app, and support — all in Bangla. Enjoy without any language barrier.

Made for Bangladeshis
Licensed & trusted

Internationally licensed with regular audits. A trusted platform for over 5 years.

Verified
Best Bonus Offers

From a 100% welcome bonus to daily login rewards — offers run all year round.

100% Welcome
24/7 Bangla Support

Help in Bangla, any time of day or night. Live chat, email, and phone — all available.

Active 24/7
Mobile-First Design

Built for the best experience on smartphones. Works great on both the app and mobile browser.

Android & iOS

Still have questions? We're here!

Whatever issue you face, the bajie team is always ready to help.

Live Chat

The fastest way to get help. Typically responded to within 1–5 minutes.

Start chatting
Help Center

Detailed guides and tutorials. Troubleshoot issues on your own.

Help Center
Email support

Describe your issue in detail and we'll get back to you within 6 hours.

Email us

No more questions — let's play!

Register for free and claim your 100% welcome bonus.

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